Veterans Affairs Canada Benefits | Physiotherapy Coverage

Veterans Affairs Canada funds treatment for eligible Veterans and serving or retired RCMP members. We can bill VAC directly for approved services.

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How VAC Coverage Works

Veterans Affairs Canada funds health care through a set of benefit groups known as Programs of Choice. Physiotherapy, chiropractic and massage therapy fall under POC 12, Related Health Services.

Whether a particular service is covered for you depends on your VAC health identification card, the conditions VAC has recognised, and in some cases on prior authorisation from VAC. Some Veterans hold coverage tied to specific entitled conditions; others hold broader coverage.

The practical route is simple: bring your VAC health identification number to your first appointment and we will confirm what can be billed before treatment goes ahead, so nothing is a surprise.

What to Bring

Veterans and RCMP Questions

Which services does VAC cover?

Physiotherapy, chiropractic and massage therapy sit within Related Health Services, POC 12. What is covered for you personally depends on your card and your entitled conditions, which is why we confirm before treating.

Do I need pre-approval?

Some services under POC 12 require prior authorisation from VAC and some do not. We will check your situation at the first visit rather than leaving you to find out afterwards.

Does this apply to serving RCMP members?

RCMP members receive health benefits administered through arrangements with VAC. Bring your identification and we will confirm what applies.

What if a service is not covered?

You can still be treated. It would be billed to your extended health plan if you have one, or paid privately. We will tell you the position before treatment, not after.

Do I need a referral?

Not to be treated at our clinic. Any referral requirement would come from the funding side, and we will identify that when we check your coverage.

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What Our Camrose Patients Say

Verified Google reviews for Central Physiotherapy & Massage.

      EXCELLENT  
   Based on 324 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   David Kitch 
 
 
 
 Trustindex verifies that the original source of the review is Google. Reide is outstanding! Very knowledgeable and professional! The best out there!
  
 
      Posted on Google  
   
   Tamara de Ryck 
 
 
 
 Trustindex verifies that the original source of the review is Google. Maribel is a fantastic therapist. Offered a very quiet relaxing massage yet really targeted what I needed in a short time frame. Definately recommend.
  
 
      Posted on Google  
   
   Carl Arce 
 
 
 
 Trustindex verifies that the original source of the review is Google. The massage was very comforting and good.
  
 
      Posted on Google  
   
   Brenda Thompson 
 
 
 
 Trustindex verifies that the original source of the review is Google. I always feel fantastic after my treatments with Dr Weeks everything is back where it belongs, he is always so professional and takes his time with each patient
  
 
      Posted on Google  
   
   rachid moustic 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very good experience. Professional, respectful, and attentive. He took the time to explain everything clearly and made me feel comfortable during the session. I already feel much better after the treatment. Highly recommended for anyone looking for a great osteopath. Thank you again! Mo osteopath ♥️♥️✌🏽✌🏽😊😊 Highly recommend, ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
  
 
      Posted on Google  
   
   Myranda 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been seeing Hiya for my physio since a fall and a car accident. She is lovely and goes above and beyond for her clients, you can truly see she is passionate about her work. The front desk girls are all wonderful too! Always so nice, and remember you by name, greetings everyone as they come in the door. I have nothing but wonderful things to say about my experience.
  
 
      Posted on Google  
   
   Connie McMann 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zoey was incredibly thorough—she listened carefully, explained the underlying causes of my persistent neck and shoulder problem, and provided treatment that delivered fast, noticeable results. The front office staff are exceptionally welcoming, friendly, and accommodating. It’s genuinely a pleasure to visit this clinic.
  
 
      Posted on Google  
   
   Curtis Follett 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great experience, I've been seeing him for years and I'll keep going back.